UPDATE OF STANDARD 19011 TO VERSION 2018

DATE & HOST:

To define.

Date & Host:

To define:

OBJECTIVES

Know the changes, the terms and definitions derived from its revision. Know and understand the principles of auditing. Know and learn how to: manage an audit program; perform an audit; audit under the process approach; manage the competence and evaluation required of the auditors ISO 19011: 2018.OS

AIMED AT:

Management, Management Representatives, Management System Managers, Internal Auditors, Management System Implementers, Consultants, Certification Auditors, Supervisors, Process Owners, Engineers, among others.

OBJECTIVES:

AIMED AT:

PROGRAM

Normative references
Terms and definitions
Principles of audit
Administration of an audit program
5.1 General
5.2 Establish objectives of the audit program
5.3 Determine and evaluate risks and opportunities of the audit program
5.4 Establishment of the audit program
5.5 Implementation of the audit program
5.6 Monitoring of the audit program
5.7 Reviewing and improving the audit program
Conducting the audit
6.1 General
6.2 Start of audit
6.3 Audit preparation
6.4 Conducting the audit
6.5 Preparation and distribution of the audit report
6.6 Completion of the audit
6.7 Performance of follow-up audit activities
Competencies and evaluation of auditors
7.1 Determining auditor competences
7.2 Establishing criteria for evaluating auditors
7.3 Method for the selection of the appropriate auditor
7.4 Conducting the auditor’s evaluation
7.5 Maintaining and improving the competence of the auditor
Annexes
Dynamics to audit a management system

INSTRUCTOR

MICHAEL HOSEUS

ALFRA Toyota Team Director Former Executive Plant Manager of Toyota Kentucky

Best Seller of the Toyota Culture
Associate Executive Advisor for ALFRA Lean Advisors
Former Toyota Assistant General Manager
Former Assistant General Manager and Human Resources
Executive Director CQPO

Mike is Executive Director for the Center for Quality People & Organizations (CQPO). Mike Hoseus brings both manufacturing operations and specialization in Human Resource experience to CQPO. CQPO is an organization developed in 1999 as a vision of Toyota Motor Manufacturing to share Lean Quality philosophy and human resource practices with education, business, and community organizations. CQPO current projects with Toyota include New Hire selection and training process, Team Leader and Group Leader post promotion training, Quality Circle Leader and Manager training, and Global Problem Solving for all levels. Mike is an adjunct professor with the University of Kentucky’s Lean Manufacturing Program. Mike is co author with Dr. Jeffery Liker (Author of the Toyota Way) of Toyota Culture. Mike is an adjunct professor with the University of Kentucky’s Center for Manufacturing and a member of the faculty of Lean Enterprise Institute. Mike is also president of Lean Culture Enterprises. Prior to CQPO, Mike was a corporate leader for 13 years at Toyota Motor Manufacturing’s Georgetown, Kentucky, plant both in Human Resources and Manufacturing. As Assistant General Manager in Human Resources, his responsibilities included personnel, safety, HR development, employee relations, benefits, training, and manufacturing/human resource teams for a plant of 8000 team members. His major initiative was development of the enhanced relationship between Human Resource and Manufacturing Mike’s operational responsibilities in manufacturing started in 1987 as a front line supervisor in vehicle assembly. This included all aspects of safety, quality, productivity, cost and morale for operations. With experience as Assembly Plant Manager and eventually Assistant General Manager, his responsibilities increased to include both assembly plants including operations, maintenance, and engineering. He is a Certified Trainer in Global Problem Solving & Waste Reduction, Standardized Work and Kaizen Events.

INCLUDED SERVICES

Manual
Coffee break & Lunch
Course certificate